System Thinking
Artificial Inteligence

AI Agents & Systems Thinking: Key to Improving the Capacity of Vietnamese Secondary School Math Teachers
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Context: Secondary school math education still has many challenges → cramming, lack of resources, pressure to achieve.
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The problem is systemic, not just a single skill.
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Case study: MathAI Hub - Vietnamese education startup applying AI Agents to train & accompany teachers.
Problem Analysis with Thinking Systems
Looking deep into the “hidden”
• Cycle 1 – Exams:
Pressure on grades → Retrenchment teaching → Passive students → Low achievement → Increased pressure.
• Cycle 2 – Teaching methods:
Teachers are overloaded → Less updated methods → Monotonous classes → Students lose interest → Low efficiency.
• Message: To improve, it is necessary to impact multiple points in the system (students – school – community).


AI Agents & Integrated Platform
MathAI – AI Agent for Math Teachers
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Intelligent Assistant, continuous analysis & feedback
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Analyze teaching videos/audio → detect weaknesses
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Suggest resources (exercises, new methods)
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Provide detailed, intuitive feedback on teaching effectiveness.
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AI does not just provide tools → but as a personal coach.

Implementation Process & System Interaction
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Transformation Journey with AI Agents
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AI analyzes → Creates personal competency profile.
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AI recommends improvement roadmap & suitable resources.
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Teachers apply, test in classroom.
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AI feedback + continuous refinement → improvement loop.
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A positive feedback loop: “Teaching data → AI analysis → Teachers improve → Students improve → New and better data.
Practical effectiveness & Sustainable impact
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From individual teachers to system-wide change
- Quantitative results & Measurement
- Qualitative results:
- Teachers are more confident, innovate their methods
- Schools have a community of teachers sharing experiences
- Spreading the spirit of innovation & digitalization of education.


Future Directions
Towards a Smart Learning Ecosystem
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Systems thinking helps identify & handle root loops
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AI Agents play the role of “coaching”
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Expand to other subjects (Literature, Physics, Chemistry)
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Integrate AI to personalize learning for students.
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Cooperate with the Ministry of Education and Training, pedagogical universities
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The future of Vietnamese education = humans & AI together → improve overall quality.