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System Thinking

Artificial Inteligence

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AI Agents & Systems Thinking: Key to Improving the Capacity of Vietnamese Secondary School Math Teachers

  • Context: Secondary school math education still has many challenges → cramming, lack of resources, pressure to achieve.

  • The problem is systemic, not just a single skill.

  • Case study: MathAI Hub - Vietnamese education startup applying AI Agents to train & accompany teachers.

Problem Analysis with Thinking Systems

Looking deep into the “hidden”
• Cycle 1 – Exams:
Pressure on grades → Retrenchment teaching → Passive students → Low achievement → Increased pressure.
• Cycle 2 – Teaching methods:
Teachers are overloaded → Less updated methods → Monotonous classes → Students lose interest → Low efficiency.
• Message: To improve, it is necessary to impact multiple points in the system (students – school – community).

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AI Agents & Integrated Platform

MathAI – AI Agent for Math Teachers

  • Intelligent Assistant, continuous analysis & feedback

  • Analyze teaching videos/audio → detect weaknesses

  • Suggest resources (exercises, new methods)

  • Provide detailed, intuitive feedback on teaching effectiveness.

  • AI does not just provide tools → but as a personal coach.

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Implementation Process & System Interaction

  • Transformation Journey with AI Agents

  • AI analyzes → Creates personal competency profile.

  • AI recommends improvement roadmap & suitable resources.

  • Teachers apply, test in classroom.

  • AI feedback + continuous refinement → improvement loop.

  • A positive feedback loop: “Teaching data → AI analysis → Teachers improve → Students improve → New and better data.

Practical effectiveness & Sustainable impact

  • From individual teachers to system-wide change

  • Quantitative results & Measurement
  • Qualitative results:
  • Teachers are more confident, innovate their methods
  • Schools have a community of teachers sharing experiences
  • Spreading the spirit of innovation & digitalization of education.
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Future Directions

Towards a Smart Learning Ecosystem

  • Systems thinking helps identify & handle root loops

  • AI Agents play the role of “coaching”

  • Expand to other subjects (Literature, Physics, Chemistry)

  • Integrate AI to personalize learning for students.

  • Cooperate with the Ministry of Education and Training, pedagogical universities

  • The future of Vietnamese education = humans & AI together → improve overall quality.

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©2025 by Dr. Thinh Duong

Ho Chi Minh City, Vietnam

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